We carefully choose our
retail partners based on strict criteria
including:
water butt range, cost, customer
service, & customer
delivery.
You can be assured you are buying
from the best names at the
lowest prices
Our Retail
Partners...
Crocus
Crocus
is the only gardening website that
specialises in plants. Of course we sell
everything else you'll need for the
garden, but plants are our thing. We
pride ourselves on being able to offer
you the biggest choice of plants in the
UK. To give you an example, a good garden
centre can give you around 400 plant
varieties to choose from. We can offer
over 4,000.
If
you're worried about all this choice,
don't be. We can help narrow it down for
you, either on the site (I find keen but
clueless' a useful description of my
ability) or e-mail one of our four plant
doctors; and they'll give you a host of
golden ideas.
Once
you’ve placed your order you’ll get a
confirmation email to let you know when
to expect delivery. We're obsessed with
ensuring your precious plant arrives with
you feeling and looking as good as when
it left us. Our couriers are the only
ones we’ve found that will handle your
plants as carefully as we would. We’re
also very proud of our packaging. It was
specially designed for us and has
recently won a design award. Occasionally
something will get damaged and if it does
we will replace it, however currently our
return rate is under
1%.
Once
your order has arrived we’ll keep in
touch via e-mail with gentle reminders
about pruning, spraying, and fertilising
and providing the TLC that the new
addition to your garden needs to
thrive.
Who
are we?
Since
our launch in April 2000, we've grown
into the biggest gardening website in the
UK and the only one able to supply a
significant range of plants. Our approach
has won us many compliments. The two we
are most proud of are the Yell.com Best
Commerce Site Award for 2001 beating the
likes of Sainsburys.co.uk, and the Sunday
Telegraph's @chievement 2001 Award for
which we won the small business category
– no mean feat when you consider that the
winners of the other categories were
Tesco.com and
Majestic.com.
But
it's what our customers think that we
care about most. If we can make your
experience at Crocus an enjoyable and
productive one, then we've cracked it. We
want you to get right into the whole
Crocus experience and become a regular,
which is why we've tried to sort out a
site that's not only user-friendly but
informative. If you have anything to say
about what we've done - whether we've
done it well or badly - we really would
like to hear from you.
Really.
Greenfingers
Greenfingers'
mission is 'Inspiration for your Garden.'
We aim to provide you with a range of
content and shopping opportunities that
will help you achieve inspiration in your
garden, be it around a house in the
country, a city garden, a window-box or a
pot-plant in your
bathroom.With the accessibility
and interactivity the Internet can offer
we aim to help people find the ideas,
information, advice and products they
need, just when they need them with as
much ease and convenience as
possible.
We've
not simply put a garden centre online. We
are passionate about the range of content
that we offer that provides information
and advice before you purchase. And we
offer a vast array of plain-English,
purpose-built gardening
information.
Since
we launched in April 2000 we have
expanded from internet only to being
truly multi-channel. You are able to
order via any of four channels -
internet, telephone, fax or
post.
We're
also determined to look after our
customers, whether you come to us to
shop, for advice, for inspiration, or for
information. To this end we have our own
dedicated call centre in Livingston,
Scotland. We aim to make the Greenfingers
experience as rewarding and enjoyable as
we possibly can.
The
People... Not only has Greenfingers.com been
built and backed by people with unmatched
experience it is being led by a management team
second to none, with relevant expertise in
ecommerce and real-world
retail.
Ethical
Superstore
At
our core, we are committed to helping
you, the ethical consumer “Buy What You
Believe”. You can choose from the widest
range of the finest quality fair trade,
organic, and eco friendly products via
our Ethicalsuperstore.com website. We
strive to provide you with a simple and
secure online shopping experience, with
personal service always there when you
need it (we actually pick up the phone
and respond to emails), together with a
fast and flexible delivery service. We’re
always looking for ways to minimize the
impact our service has on the environment
– we’re working to make our packaging as
eco-friendly as possible and we even
offer a service to carbon offset our
deliveries to you. We realise it can be
confusing deciding which ethical products
to buy and what information to believe,
so we do our best to share product
background information to help you make
informed ethical purchasing decisions.
We’re committed to providing you with
comprehensive and accurate information
about the ethical credentials of the
products and brands we sell. Given how
important it is to be open and accurate
with this type of information, we will be
creating opportunities for you to get
involved in this important area of our
community.
Our Products
If
it’s a high quality product that makes a
positive impact to people and/or the
planet, we want to help you the ethical
consumer find it and buy it – anything
from Fairtrade and organic grocery
shopping, to energy efficient gadgets, to
unique ethical gifts that give back to
the people that made them. We sell
products from leading ethical brands as
well as supporting products from
independent traders and producers,
including products sourced from fair
trade suppliers in over 40 countries. We
even share our products’ origins, to make
it easier for you to see where products
come from and to help you support where
your heart may be – for example, if you’d
prefer to buy your holiday gifts from
fair trade producers in
Bangladesh.
In
order for a product or brand to be sold
by Ethicalsuperstore.com, it must have
established ethical credentials in at
least one of the following
areas:
Fair Trade
Organic
Eco
Friendly
Health and Wellness
promotion
Education and awareness
building
We
also evaluate a brand/manufacturer’s
overall ethical credentials in deciding
whether we should sell a particular
product. When a product has received an
ethical claim that has been certified or
verified by an independent 3rd party
organisation, we will share that
information with you. For example, we
sell ethical products with claims
certified by the Fairtrade Labelling
Organisation, Soil Association, and
Energy Saving Trust. We appreciate your
fundamental question is ‘how ethical?’ is
a given product – we do our best to help
you find the correct
answers.
Ultimately
the choice is yours, the ethical
consumer, of what to support in your
ethical purchasing – our aim is to
empower you to make the choices that are
right for you and your family. Please let
us know if there is a product or brand
you feel we should support (or stop
supporting).
Our Economics
We
are an ethical business, which to us
means more than merely setting a good
example. To be a true leader of the
ethical consumer revolution, we are
committed to achieving rapid growth so we
can afford to continuously innovate and
expand our support of new ethical
products and services. Being smarter with
our income and expenses by operating a
web-based business, we can be fair with
the prices paid to our suppliers as well
as with the prices we charge our
customers – we’re always looking for the
“win-win” situation. We also aim to go
the extra mile in supporting what we
believe in – not everything in business
can be quantified, but we do it because
it is the right thing to do. We’ve
invited like-minded investors to help
strengthen our financial foundation –
this has been really helpful in
accelerating our growth. We believe an
essential part of our success will
involve having a broad ownership in our
company – our staff is already included
in the ownership of the company (staff
discounts are cool, too) and eventually
we hope to create the opportunity for you
the ethical consumer to join us as
owners.
Our People
We’re
passionate about what we’re trying to
achieve in serving the ethical consumer,
but we don’t take ourselves too seriously
We have fun doing our work and we
encourage our staff to maintain a healthy
work-life balance. We support a culture
that respects each individual in our
team, encouraging him or her to apply his
or her own values, strengths and
creativity to what we do. We have some
real talent for ethical product
development and sourcing, programming,
web design, customer service, business
development, warehouse management and
order packing, stock management,
accounting and number crunching, and
quality control. We also have many
trusted partners (many pioneers
themselves in ethical trade) that we
collaborate with to serve the ethical
consumer. At our core, we strive to be
good listeners and are constantly looking
for opportunities to learn and share what
we learn with you. An unlimited supply of
Fairtrade coffee and tea at work
certainly helps.
Nigel's Eco
Store
Nigel explains
what we're all about:
"I set up
Nigel's Eco Store in 2005, because I wanted to
do something positive, and make a
difference.
"There's a few
more of us now, but the main thing is that we
all continue to be inspired by eco friendly
products and ideas that solve environmental
challenges, and yet are still fun, functional
and desirable.
"In our
searches for new eco products to add to our
range, we love things that use less energy,
re-use materials, don't pollute, or that are
natural and organic, and compared to non-eco
alternatives, do the same job, and look and
feel just as great - or better!
"When you choose
something eco friendly, you get a double
benefit; you love it (we hope) and you're
moving towards sustainability, which means it's
better for everyone, and the planet.
"We're constantly
looking for new and innovative, environmentally
friendly, natural and organic and feel-good
products, and make them easier for you to have
and own, so we can all make this move towards
environmental sustainability.
"The things we
sell mean that you can choose to live in a more
sustainable way, and so make a positive
contribution to a better and brighter future.
"
This is what
Nigel's Eco Store actually does:
We provide
practical, functional and beautiful eco
friendly, natural and organic products that
you can buy right now, at reasonable
prices
We make
eco choices easier
We
carefully select the eco products we offer
from the best of what's
available
We give
you ideas, information and inspiration to
be more eco-friendly
We help
you make good buying decisions
We make it
easy to shop and buy environmentally
friendly
Why
buy from us? We are a small
team of ordinary people, who care about the
sustainability of our world. We're not trying
to rip anyone off or make a fast buck. We don't
drive big cars or buy wastefully. We try to
walk our talk at every opportunity.
We're doing our
best to offer environmentally friendly
solutions - we want to create a better life for
ourselves and our children, and we hope that
Nigel's Eco Store will help you have that
too.
Help yourself or
help the planet? The two things can be done
together. We sell products that will cut your
electricity bill, gas bill or the amount of
water you use. And in using them you will
reduce your effect on the environment. So come
on in, save money, and save the
planet.
Great
value, no stress shopping - the very best
for your garden, direct to your
door...
Our range is
chosen and regularly updated by a team with
many years of experience in both selecting and
using garden equipment, gained in the Garden
Centre, Nursery and seed trades as well as mail
order. Above all, it is based on our own
gardening experience, both professional and
amateur, and we provide detailed information on
every single item so you’ll know all about the
products before you buy. Remember, the
right tools make all the difference. And, with
no shops or expensive overheads, prices can be
kept down. When you shop with Ferndale Lodge,
you can be sure you’re getting top quality,
great value products you can trust - year in,
year out!
Our
Guarantee
All goods
offered have been chosen for their quality and
value, and should reach you in perfect
condition. Should you be in any way
dissatisfied with your purchase, please let us
know as soon as possible and we will either
replace, exchange, or refund the
price.
Dobies have
been supplying flower and vegetable seeds
direct to gardeners since 1880, starting in the
Chester area, and for over fifty years now, to
customers throughout the UK. An extensive range
of products is featured in ourmain annual
catalogue, which is sent
free on request.
In addition to
seeds, we offer the largest range of young
annual plants available by post, plus bulbs,
fruit and garden equipment.